📄 Terms of Use

Pampered Paws Travel

Effective Date: April 2, 2026

1. Acceptance of Terms

By accessing or using the Pampered Paws Travel website and services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

2. Services Overview

Pampered Paws Travel provides pet transportation and relocation services, including air, ground, rail, and sea freight. All services are subject to availability and compliance with applicable laws and regulations.

3. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information about your pet
• Ensure your pet is healthy and fit for travel
• Comply with all vaccination and documentation requirements
• Follow all instructions provided by our team

Failure to meet these requirements may result in delays or cancellation of service.

4. Booking & Payments

• All bookings must be confirmed in advance
• Prices are based on distance, service type, and pet specifications
• Full or partial payment may be required before service begins
• Payments are non-transferable unless otherwise agreed

5. Cancellations & Refunds

• Cancellations must be made within the agreed timeframe
• Refund eligibility depends on the stage of the booking process
• Non-refundable fees may apply for completed services or processed documentation

For full details, please refer to our Refund Policy.

6. Pet Health & Safety

We prioritize the safety and well-being of all pets. However:

• Pets must be medically fit for travel
• We are not responsible for pre-existing health conditions
• Sedation is not recommended unless prescribed by a veterinarian

We reserve the right to refuse transport if a pet is deemed unfit for travel.

7. Liability Disclaimer

While we take every precaution to ensure safe transport:

• Pampered Paws Travel is not liable for delays caused by weather, airline schedules, customs, or unforeseen events
• We are not responsible for injuries, illness, or loss resulting from circumstances beyond our control
• Liability is limited to the extent permitted by applicable laws

8. Delays & Force Majeure

We are not responsible for delays caused by events outside our control, including but not limited to:

• Weather conditions
• Transportation disruptions
• Government regulations
• Natural disasters

In such cases, we will make reasonable efforts to ensure your pet’s safety and keep you informed.

9. Intellectual Property

All content on this website, including text, logos, graphics, and images, is the property of Pampered Paws Travel and may not be copied, reproduced, or used without permission.

10. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.

11. Changes to Terms

Pampered Paws Travel reserves the right to update or modify these Terms of Use at any time. Changes will be effective immediately upon posting on the website.

12. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with applicable laws and regulations.

13. Contact Information

If you have any questions about these Terms, please contact us:

📧 Email: info@pamperedpawstravel.com
📞 Phone: +1 (209) 268-5528

⚠️ Important Note (for you)

If you’re running ads or targeting countries like the US, UK, or EU, I strongly recommend also having:

• Privacy Policy
• Refund Policy
• Shipping Policy

These increase trust + ad approval chances.